The elephant in the facilities management room is ever-present.
The reality is that planning, procurement, and project delivery teams are misaligned… or simply not aligned at all.
This causal factor for the relatively dismal performance associated with facilities repair, renovation, and new builds is the lack of leadership, support, and commitment of senior management.
All of the processes, workflows, tools and services are readily available to mitigate the rampant economic and environmental waste.
While facilities, procurement, design, and construction professionals certainly want to improve and can improve, they are constrained by lack of leadership capability and support.
“Digital transformation”, “BIM”, and other technologies are not capable of solving the fundamental issue. Public sector real property owners must fundamentally change how they manage on a strategic and day-to-day basis. People, Process, Information, and Technology must be integrated, along with Planning, Procurement, and Project Delivery.
