The TOP 10 Things ALL Facility Owners Need to Know – Life-cycle Management of the Built Environment –


  1. Many/most Owners do not have the knowledge, capability, or organizational buy-in to support life-cycle management of the built environment.
  2. Far too often focus is upon first-costs vs. life-cycle costs.
  3. Your budget is largely operations/repair/renovation/maintenance, not new construction.  Focus upon maximizing ROI in your costliest areas.
  4. Process and/or Best Management Practices, especially your “construction delivery method” impacts results more that ANY other factor.  Focus upon collaborative, transparent construction delivery methods such as IPD – Integrated Project Delivery, and JOC – Job Order Contracting.
  5. Requiring the consistent use of terms, standardized data architectures (MasterFormat, UniFormat, IFC…), and standardized cost data (example RSMeans)  is REQUIRED.  You can’t manage what you don’t measure….period!!!
  6. Develop long-term relationships with local service providers whenever possible.  They will learn your facilities and needs.  Treat them as Partners, and with RESPECT!  Remember, you largely get what you pay for.
  7. Use key performance indicators, KPIs – # of change orders, # of disputes, # of project completed on-time/on-budget, facility condition index (FCI), adequacy index …
  8. Leverage technology, especially cloud computing.   Technology MUST support your processes but not dictate or limit them.   Forget monolithic, “enterprise” systems, go for “best-in-class” plugs for all your critical areas….  construction project delivery, cost estimating, space planning, capital planning, BAS, CMMS …   Don’t get caught in the 3D visualization “black hole”.  3D visualization is not life-cycle management.
  9. Involve ALL stakeholders early and often.
  10. Remember… the built environment is critical to your organization.  Communicate that fact, and the associated major benefits of a life-cycle approach, or you aren’t doing your job!

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