Construction Delivery Change Management

Owners, contractors, engineers, and designers have the opportunity to consistently deliver quality repair, renovation, and new construction projects on-demand, on-time, on-budget to the satisfaction of all participants and stakeholders.

Unfortunately, most projects are late, over budget, and/or burdened with waste due to the use of traditional and/or outdated construction delivery methods such as design-bid-build, design-build, etc.

Alternative construction delivery methods such as Integrated Project Delivery, IPD, and LEAN Job Order Contracting(TM) virtually assure measurably improved construction outcomes.

The primary reason why all owners, designers, and builders don’t use these alternative construction delivery methods is that they require change management.   Day-to-day processes differ significantly with these newer methods, and many within the AECOO sector have issues  dealing with the required changes (AECOO- Architecture, Engineering, Construction, Operations, Owners).    Deficiencies in leadership and specific areas of technical competencies are the strongest barriers.

Alternative LEAN construction delivery methods, as exemplified by the OpenJOC Framework(TM) require the following:

  1. A common data environment (CDE)>  This include a comment set of terms and definitions, easily understood by all partiipants, and a a locally researched detailed line item database organized using CSI MasterFormat – 50 division.
  2. Strategic gap analysis and associated planning>  Understanding the current state of your organization and desired goals over time may sound obvious, yet many/most organizations have not objectively, quantitatively, and thoroughly engaged in this area.
  3. Fully documented written LEAN processes> Lean processes focus upon and drive BEST VALUE outcomes by leveraging transparency, collaboration and the consistent use of robust workflows.  Associated procurement and  construction documents and workflows, as well as associated written Operations Manuals and/or Execution Guides are core requirements.
  4. Mutually beneficial long term relationships>All parties benefit from long term relationships, in terms of quality, efficiency, and knowledge retention.   These relationships can only develop within an environment of mutual respect and trust, shared risk/reward, and continuous improvement.
  5. Supporting Technology>While technology should never be the driver, it can help to support consistent, lower cost deployment of processes as well as monitoring and continuous improvement.   Purpose-build cloud technology plays an important role in supporting LEAN alternative construction delivery methods.  In addition to a common environment,  robust document management (check-in/check-out, permissions and permission levels, access monitoring…) is required and both email and paper documents should be minimized.

 

via Four BT, LLC – 4BT guides organizations to help achieve accelerated improvement of their facilities repair, renovation, and construction outcomes through the development of a culture focused upon customer value, supported by proven LEAN processes, actionable and robust data, enabling cloud technology, and ongoing training.   www.4bt.us