Viewpoint Technology

Viewpoint Academy, Product Training for Your Success

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Did you know that Trimble Viewpoint has several great resources for customers, all part of their software subscription? Viewpoint Academy is one of those resources! We recently sat down with Pam Schaw, Senior Manager of Customer Learning & Enablement, to ask her a bit more about Viewpoint Academy.

Here’s a glimpse into the conversation.

Can you tell us a little bit about Viewpoint Academy?

Viewpoint Academy is one of our awesome customer success resources that customers can utilize for product training. This is Trimble’s investment in our customer’s success. In Viewpoint Academy, customers can find product learning plans, product overviews, demos, how-tos, instructor-led training, self-paced training, and more. These courses and resources are also available 24/7, so customers can work towards success no matter the time of day!

“The combination of Viewpoint Academy and training and Brawner Builder’s dedication to implement Viewpoint software for workplace efficiency is part of a winning recipe for success.” -Brawner Builders

Is Viewpoint Academy Free?

Yes! There are hundreds of hours of free product training available for customers in Viewpoint Academy! Along with that free training, we also offer paid training. These sessions are taught by an industry professional, and take place either virtually or in-person. The biggest advantage to paid training is the opportunity to ask questions and work through the course in a training environment. Trainees complete activities and work through provided data, allowing for workflows to be completed in a setting where questions can be asked and feedback can be given. Attendees are also given the freedom to experiment and play around in the software, using provided data so customers do not have to use their own. Private training is also available for organizations who have a large number of individuals interested in specific courses.

If I’m new to Trimble Viewpoint software, where should I start?

If you are a new Trimble Viewpoint customer, go straight to the Learning Plans. We have taken the most common roles and built out plans specific to your job and needs. So if you’re a payroll manager or clerk, you can head straight to the learning plans to select “payroll,” choose your ERP, and then access a learning plan built just for you. From accounting to HR, project management to finance—and almost every role in between—there is a learning plan ready for you.

“We are on the Spectrum platform and I recently completed one of the role-based learning plans (for Controllers). It was excellent and I wish this resource was available when we originally implemented Spectrum. Kudos—I found it extremely helpful.” - Diamond Head Development

What classes seem to be the most popular right now?

Be sure to check out the release training for the ERP softwares. These courses are provided for every new product release and include notes, demo videos and additional information from product experts. We also have really robust year-end training for the U.S., Canada, and Australia.

Aside from those resources, we offer a great introduction to accounting course. It’s so great that each learning plan starts out with this training. The training only takes two hours and provides an intro to general construction accounting. So if you have a new employee who has an accounting background, but not construction accounting, this is a perfect first step for them to get going within the construction industry.

Is there a current discount code for instructor-led training?

Yes! Use code VP-Blog20 between now and February 28 for 20% off instructor-led training.

Whether you’re new to Trimble Viewpoint or a seasoned user, Viewpoint Academy is a customer resource for all! We hope you’re ready to jump head first into training and learn how you can get the most out of your tech investment. Be sure to share this blog with your co-workers and utilize the 20% off instructor led-training!

And in case you missed it, EVERY Trimble Viewpoint customer has access to Viewpoint Academy. Wondering how to get access? Ask an authorized user at your organization to set you up with an account in our Customer Portal at support.viewpoint.com. Once your account has been created, you will receive a welcome email for the Viewpoint Academy with a link to set your password. Then begin your learning journey at academy.viewpoint.com!

Have questions? Send us an email at [email protected].

Posted By

Kati is an Associate Manager of Customer Advocacy at Trimble Viewpoint, enthusiastic about all things marketing and construction.