Holidaymakers face six-month wait for travel refunds as airlines struggle to deal with colossal backlog of claims with £7billion owed to customers
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MAY 19, 2020
Millions of travellers owed refunds for cancelled flights face months of chaos amid a crisis in the airline industry. Ryanair boss Michael O’Leary has today cut up to 3,000 jobs but vowed to refund 25 million out-of-pocket customers – as Heathrow sees a 97 per cent drop in travellers in the last month. . By Amie Gordon .
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