Dezide

How to optimize machine troubleshooting with IoT data

Dezide

In our last post, we discussed how to handle complex issues in advanced machines by breaking down the troubleshooting process into component level troubleshooting and then building more sophisticated hierarchies for handling the high level symptoms.

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How much time should you invest in a technical troubleshooting knowledge base?

Dezide

The benefits of a high quality, continuously updated technical knowledge base are numerous and proven; information enablement, reduced troubleshooting time, errors fixed on the first visit and instant transfer of skills to new generations of field service engineers, to name a few. However, there is one question in particular that always comes up quickly in Read more. The post How much time should you invest in a technical troubleshooting knowledge base? appeared first on Dezide.

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Troubleshoot High Level Symptoms in Complex Machines

Dezide

When I visit customers all around the world in various industries that manufacture very complex machinery, we always end up spending a lot of time on one thing in particular – getting our heads around how to troubleshoot high level symptoms that the field service engineers face all the time out there. I have visited Read more.

Productizing Expert Knowledge, 9 Tips for Capitalizing on Tribal Know-How

Dezide

US 52

Why Smoking Costs Employers More Than They Realize

Your employees are smoking, and at a cost of $7,000 per year for each employee who smokes, that adds up - fast! This free report will show you how an effective cessation program pays for itself.

How to quit your old service strategy, embrace digitalization and change the World, part 2

Dezide

In our last post, we explored on a high level, that digitalization and knowledge management are the key ingredients for turning service departments into modern business units. In this post, we are digging a little bit deeper to understand how we can approach this. Service 4.0

The right knowledge for the right people at the right time

Dezide

Making the right knowledge available for the right people at the right time is essential for all organisations that aspire to create and distribute a knowledge base to multiple channels in various languages across products and services and target user skill levels.

How do we capture knowledge?

Dezide

How do we actually capture all that knowledge embedded within the organisation? Models for capturing expert knowledge in Dynamic and Static guides makes a lot of sense as we have previously discussed.

A static approach to serving relevant knowledge at the right time

Dezide

A static approach to serving relevant knowledge at the right time We already discussed how to use mathematics for organize our expert knowledge about error codes and problem areas in a knowledge model of causes, actions and questions using probabilities, time and cost and troubleshoot like the best.

Why we need a knowledge model for troubleshooting

Dezide

Troubleshooting systems combines human knowledge and the computational power of computers, a fusion enabled by an underlying mathematical knowledge model capable of reasoning far better than humans.

You Can't Improve Construction Safety from Inside a Filing Cabinet

How mobile technology can mitigate risk, save money, and provide a competitive advantage.

Transform knowledge into digital troubleshooting intelligence

Dezide

Last time we discussed knowledge as it relates to the possession of experience (tacit knowledge) as well as possession of factual information (explicit knowledge) – and the important distinction between data, information and knowledge.

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Data, Information, knowledge – why is it so important?

Dezide

According to Webster’s Dictionary, knowledge is “the fact or condition of knowing something with familiarity gained through experience or association” In the context of business enterprises, we see that knowledge tends to be interpreted as possession of experience (tacit knowledge) as well as possession of factual information (explicit knowledge) – or where to get it. The difference between Read more. The post Data, Information, knowledge – why is it so important?

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Robot roundup: 5 recent innovations in construction tech

Construction Dive

Here’s a look at a handful of robotic innovations that could be making their way to U.S. jobsites

Is Your Construction Data Selling Your Projects Short?

Surveyor

When it comes to project status review meetings, a lack of good data can lead to headaches. Here's how the right technology can help. Construction Best Practices

Job Order Contracting – The Legal Side

Building Information Management

This is an example of Job Order Contracting from a legal perspective and that of a school district in Texas. This is NOT intended as ANY form of legal advice or counsel, but simply to share information relative to efficient construction project delivery methods. source: [link]. Magnolia ISD 170906.

Legal 738

How to Protect Your Construction Data in Uncertain Times: Part 2 of 2

Surveyor

In the second part of this blog, we look at real-life examples of cybersecurity attacks and the measures to protect against them. Construction Best Practices

How to Protect Your Construction Data in Uncertain Times: Part 1 of 2

Surveyor

Breaking down some of the construction data security best practices from a special Viewpoint webinar. Construction Best Practices

Which face coverings are best for preventing jobsite coronavirus spread?

Construction Dive

While any mask will help mitigate the transmission of COVID-19, new research points out the types that maximize safety

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Modular Monitor: The benefits of value engineering

Construction Dive

Optimizing a modular project requires early collaboration and a focus on design, experts say

Tips for a Successful Webinar

Construction Marketing

With COVID-19, many companies must think outside the box to keep their engagement high. There is no better time than today to start planning your next webinar. Here are 10 successful webinar tips. Know you attendees. Consider these three questions: Who will be attending?

FAQ 198

How Adding a Service Component Can Help Protect Your Business in Difficult Times

Surveyor

Expanding beyond construction by adding service work to your portfolio can both grow and protect your business. Construction Best Practices

7 Key Ingredients of a Data-Driven Contractor

Surveyor

Does your company have all the right pieces to become a modern, data-driven contractor? Construction Best Practices

New York's MTA needs billions in federal funding after COVID-19 crisis

Construction Dive

The transit authority's head of construction and development said federal money is crucial to preserving its historic capital plan

Five Technology Trends Changing Everything

Contractor Magazine

From our October issue. BIM is still king, but watch out for augmented reality, 3D printing, and much more. Our interview with industry tech evangelist Sean McGuire, aka the @MCAAGeek

BIM 349

Facebook building $800M Chicago-area data center

Construction Dive

During peak activity, the project, with Mortenson as its general contractor, will employ 1,200 construction workers

A New and Improved Vista Experience

Surveyor

The Viewpoint Vista interface has been modernized to provide a better overall user experience. Viewpoint Technology

The Rise of BIM in the UK

Surveyor

The 2020 BIM Report by NBS shows a continued increase in the adoption of BIM principles and technology across the United Kingdom. Construction Best Practices

BIM 169

COVID-19 health screenings raise privacy considerations for contractors

Construction Dive

While employee screenings and temperature checks are best practices for keeping coronavirus at bay, there are legal implications that construction firms need to be aware of, according to experts

Legal 130

Addressing the Uncertainty over Construction Materials

Surveyor

It may soon be more important than ever to be able to track materials acquisitions, usage and waste in real time. Construction Best Practices

Virgin Trains affiliate strikes lease deal for SoCal high-speed rail to Las Vegas

Construction Dive

DesertXpress Enterprises LLC will pay California $842,000 each year to lease the right of way on Interstate 15. Meanwhile, the California High-Speed Rail Authority's $100 billion bullet train project has appeared to have stalled

COVID-19 presents new challenges for minority-owned construction firms

Construction Dive

The coronavirus' economic fallout could make it more difficult to find minority-owned companies for public and other projects

Tech, stability may move Gen Z through the trades pipeline

Construction Dive

Coronavirus hasn't stopped contractors' recruitment efforts and in some ways is demonstrating the industry's growing technology use and its career opportunities

What We Know About Maintaining Compliance with the Family First Coronavirus Response Act (FFCRA)

Surveyor

Viewpoint's goal is to help contractors understand the implications of FFCRA and what steps they should take to ensure compliance. Viewpoint News

Top 10 ERP Solutions for Construction Firms

Construction Marketing

Running a successful construction firm is by no means an easy task. Managing a reputation for delivering high-quality projects, keeping your business profitable, your people productive, and your firm growing requires focus, commitment, and understanding.

Championing Technology: Gamuda Berhad’s Approach to Building Smarter

Surveyor

A conversation with Ronan Collins and Tony Joseph of Gamuda Berhad, Malaysia’s largest civil engineering contractor on digitizing field processes. Client Spotlight

Social distancing strategies keep contractors productive

Construction Dive

Social distancing requirements such as staggered schedules and teleworking don't have to derail construction schedules, according to companies that are making them work

Is Your Construction Organization Ready for What Comes Next?

Surveyor

Viewpoint presenting two key events in June to highlight construction data modernization and business continuity. Viewpoint News

Technology Change Management: 5 Questions with Viewpoint Senior Consultant Patty Cheney

Surveyor

As more and more contractors modernize, strategic tech transition plans, and consistent communications among keys to success. Construction Best Practices

Construction productivity stats approach precoronavirus levels

Construction Dive

While some aspects of construction are inching toward normal, others seem to be impacted by an unknown future, according to data collected by the Associated General Contractors of America and Procore