Holidaymakers face six-month wait for travel refunds as airlines struggle to deal with colossal backlog of claims with £7billion owed to customers
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MAY 19, 2020
However, the number of cancelled trips means customers are waiting much longer as airlines struggle to deal with a colossal backlog of claims. Through to 2021, the flight deals service found there would be a 35 per cent decrease in prices on average, as airlines desperately attempt to draw customers back in. Consumer group Which?
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