Measurement Fails in Business, Part II: Real-World Examples and Solutions
Pro Builder
JANUARY 28, 2022
Steel’s South Chicago Works, the world’s largest structural steel mill at the time, employing 20,000 workers. But those running the big picture in Pittsburgh never had a clue what was really going on in Chicago, yet they managed the mill using our manipulated numbers. Model Traffic/Closing Ratios: How Do You Count Them?
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