Holidaymakers face six-month wait for travel refunds as airlines struggle to deal with colossal backlog of claims with £7billion owed to customers
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MAY 19, 2020
Millions of travellers owed refunds for cancelled flights face months of chaos amid a crisis in the airline industry. However, the number of cancelled trips means customers are waiting much longer as airlines struggle to deal with a colossal backlog of claims. Pictured is Heathrow Airport deserted amid Covid-19 pandemic.
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