A Deming Dozen: Nuggets of Wisdom to Work and Live By
Pro Builder
FEBRUARY 14, 2023
One asks the students, ‘What is the capital of Wisconsin?’ The other asks, ‘Why is the capital of Wisconsin in Madison?’” When they fail to make the goal, they are held accountable, yet they didn’t have a realistic chance. One of my favorite Deming videos shows him standing in front of a big audience saying, “Two classes.
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